Category: News

Hydro Ottawa is greening Canada’s capital through innovative initiatives; makes Canada’s Greenest Employer list

Posted on by Morgan

OTTAWA – Hydro Ottawa Holding Inc. celebrates a ‘lucky 13’ today, after being named one of Canada’s Greenest Employers for the 13th time. With its commitment to local sustainability initiatives and strategic planning, this achievement highlights that true luck ‘is what happens when preparation meets opportunity.’ 

By growing its expertise and leadership in sustainable and net-zero focused initiatives, Hydro Ottawa has become a partner of first choice for local green energy and greenhouse gas (GHG) reduction projects, assisting the City of Ottawa, and many local companies and institutions – big and small – to take similar action by mapping out customized sustainability pathways and creating a larger net-zero energy ecosystem. 

This year’s selection focused on the valuable partnerships Hydro Ottawa has built within the community: supporting the City of Ottawa’s transition to electric buses which has helped reduce emissions and costs; converting Ottawa’s streetlights to energy-efficient LEDs; working with large customers to understand and reduce their GHG emissions by exploring alternative, cleaner technologies; and teaming up with the Ottawa International Airport Authority to work towards net-zero operations and implement energy-saving upgrades.

Hydro Ottawa is also focused on making it easier for residential customers to participate in a sustainable energy future. It promotes the adoption of electric vehicles by increasing awareness and access to electric vehicle chargers and infrastructure, rooftop solar panels, and providing support with connections. As a result of this work, there has been an 80 per cent year-over-year increase in solar connections.

Quick Facts

  • Hydro Ottawa has earned the prestigious Sustainable Electricity Leader designation from Electricity Canada, recognizing its commitment to environmental, economic, and community excellence.
  • Hydro Ottawa is the first Canadian municipally-owned utility to issue a Green Bond, which supported the refurbishment of hydro assets and construction of its LEED Gold campuses. Additionally, Hydro Ottawa is the first Canadian utility to earn ISO 55001 certification for asset management. These initiatives align with the United Nations’ Sustainable Development Goals, building a more peaceful and prosperous world.
  • Portage Power, Hydro Ottawa’s renewable generation subsidiary, is Ontario’s largest municipally-owned producer of green power, with hydroelectric, solar and landfill gas-to-energy facilities generating 131 megawatts of renewable electricity (enough to power 110,000 homes annually). In total, Portage Power’s renewable generation capacity has increased six-fold in just 12 years.
  • Hydro Ottawa’s two operations centres and main office are LEED Gold Buildings certified, a globally recognized benchmark of sustainability achievement for green buildings. 
  • Hydro Ottawa has committed to becoming the first municipally-owned utility in Canada to achieve net zero operations – by the year 2030.
  • Solar energy generation at Hydro Ottawa’s new facilities offsets approximately 18 per cent of the energy demand at its East Campus and 100 per cent at its South Campus.
  • Hydro Ottawa diverts more than 90 per cent of its waste from landfill, and works with scrap metal companies to perform metal reclamation of copper wire, steel and aluminum from its small transformers and meters.
  • Approximately 1.6 million litres of water are saved per year thanks to rainwater harvesting and an advanced filtration system at the main office.
  • Hydro Ottawa’s education program, in partnership with Electricity Safety and Conservation and Relay Education, builds awareness and a culture of conservation and sustainability among elementary-aged children; the program has educated nearly 345,000 local students since its inception.
  • Hydro Ottawa is a catalyst member of EnviroCentre and Carbon613, a growing network of organizations that are setting and achieving greenhouse gas reduction targets in Ottawa.
  • Envari, Hydro Ottawa’s energy management subsidiary, continues to upgrade a City of Ottawa wastewater treatment plant by replacing the plant’s three cogeneration engines, and adding a fourth, which will eliminate 1,565 tonnes of CO2 per year and reduce utility costs by $80M over 25 years.

 

Quotes

“Sustainability isn’t a goal, it’s a journey we take together. Every electric bus, every energy-efficient LED, every rooftop solar panel or renewable energy project – that’s how we drive real change and build a greener future. We will continue championing innovation and sharing our expertise to create a net-zero ecosystem that benefits everyone.”

– Bryce Conrad, President and Chief Executive Officer

 

Media Contact

Susan Fekete

Manager, Media and Public Affairs

Hydro Ottawa

[email protected]  

Hydro Ottawa releases 2022 Annual Report

Posted on by anas

OTTAWA – Today, Hydro Ottawa Holding Inc. presented its 2022 Annual Report, showcasing the company’s strong performance in a year which featured the most devastating storm in Ottawa’s history and which tested the company’s resilience like never before.

Board Chair, Jim Durrell, C.M., ICD.D, and President and Chief Executive Officer, Bryce Conrad, presented the company’s 2022 results during the Annual General Meeting today before Ottawa City Council. They also provided an update on the company’s ongoing work to enhance its emergency preparedness and response capabilities in the face of increasingly frequent and intense severe weather events, as well as on the recent labour disruption at the company.

Today’s meeting also marked the conclusion of Mr. Durrell’s tenure as Chair of the Board of Directors for Hydro Ottawa. During his 10 years as Chair, Mr. Durrell helped oversee the largest investment in the reliability and expansion of the local distribution grid in Hydro Ottawa’s history, as well as significant growth and diversification across the company’s business lines. Bernie Ashe, a well-known and respected local business leader and community builder, is set to assume the Board chairmanship for a four-year term.

Hydro Ottawa’s core mandate remains unchanged: to provide a safe, reliable and affordable supply of electricity to approximately 359,000 residential and commercial customers that rely upon the company every day; and to ensure a more sustainable energy future for its community.

Quick Facts

  • Hydro Ottawa’s 2022 consolidated net income was $39.7 million.
  • In accordance with the City Council-approved dividend policy, Hydro Ottawa’s dividend payment to the City will be $20 million this year, which will be used by the City to fund municipal programs and services.
  • Despite the May 2022 Derecho storm and a major winter storm in December, Hydro Ottawa’s service reliability remained best-in-class among its peers in Ontario. On average, Hydro Ottawa customers had power 99.95 per cent of the time.
  • The centrepiece of Hydro Ottawa’s corporate strategy is a commitment to achieving net-zero operations by 2030, a first for any municipally-owned utility in Canada. In 2022, the company reached a key milestone in this journey, with the certification of its main office and two operational facilities to LEED Gold status, a globally recognized symbol of sustainability achievement for green buildings.
  • Portage Power, Hydro Ottawa’s renewable energy subsidiary, further strengthened its position as the largest municipally-owned producer of green power in Ontario through the acquisition of two run-of-the-river generating stations located on the Mississippi River just west of Ottawa. This increased its total generation capacity to 131 MW.
  • Hydro Ottawa powered up its newest and largest substation (Cambrian Municipal Transformer Station), delivering the project on time and within budget. Located next to the station on unused land is one of the largest pollinator meadows in Eastern Ontario, developed in partnership with the City of Ottawa, Rideau Valley Conservation Authority and the Canadian Wildlife Federation.
  • Envari, the company’s energy and utility services business, had its strongest financial year on record. This was driven by partnerships on signature clean energy projects, such as zero-emission buses with the City of Ottawa and decarbonization opportunities with the Ottawa International Airport Authority, as well as the expanding range of value-added services which Envari offers to commercial, institutional, municipal and utility clients.
  • To help enable a smart and connected National Capital Region, Hydro Ottawa launched a new subsidiary, Hiboo Networks. Hiboo will provide fibre optic network solutions to businesses and institutions across Ottawa and Gatineau.
  • Hydro Ottawa achieved a 93 per cent overall customer satisfaction score, continuing the recent trend of high customer satisfaction. The company also maintained the highest e-billing participation rate among Ontario distribution utilities (62 per cent).
  • According to data published by the Ontario Energy Board, Hydro Ottawa had the lowest operating costs per customer among large distribution utilities in Ontario.
  • Hydro Ottawa’s employee-driven charitable campaign raised more than $166,000 for the United Way of Eastern Ontario. In addition, $149,000 was raised for the Ottawa Food Bank, and the company was pleased to resume employee volunteering at community events such as Special Needs Day at the Capital Fair and the Help Santa Toy Parade.

Quotes

“As the events of 2022 demonstrated, the foundation of Hydro Ottawa’s business is our commitment to earning public trust by meeting the need for safe, reliable and affordable service, no matter what challenges come our way. Over the last 10 years, it’s been my great honour to have collaborated with the company’s management, employees and stakeholders in building upon this foundation by achieving best-in-class reliability, delivering value for our municipal shareholder and championing the transition to more sustainable energy solutions for our community. I’m proud of Hydro Ottawa’s incredible track record and I’m confident that this legacy will continue to flourish under Bernie and Bryce’s leadership.”

– Jim Durrell, C.M., ICD.D, Chair, Board of Directors

“The lessons of 2022 have sharpened our focus on emergency preparedness and response, and adapting our operations and infrastructure. Together with our ongoing investments in clean energy and carbon reduction initiatives, these actions will advance the shift to a smarter energy future. In addition, I want to express my sincere thanks to Jim Durrell for the dedicated years of service and commitment to performance excellence which he brought to our Board. I also want to welcome our incoming Chair, Bernie Ashe, to the Hydro Ottawa family. I look forward to working with him in writing the next chapter in our story of sustainably powering the community which we are fortunate to serve.”

– Bryce Conrad, President and Chief Executive Officer

 

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa
Tel: 613-738-5499 ext. 2345
[email protected]

www.hydroottawa.com

About Hydro Ottawa

Hydro Ottawa Holding Inc. (Hydro Ottawa) is a private company 100 per cent owned by the City of Ottawa and whose core businesses are electricity distribution, renewable energy generation, and energy and utility services. As a leading partner in a smart energy future, Hydro Ottawa is committed to sustainability and reducing its impact on the environment in all aspects of its operations. It owns and operates three primary subsidiary companies: Hydro Ottawa Limited – a local distribution company that delivers electricity to more than 359,000 customers in the City of Ottawa and the Village of Casselman; Portage Power – the largest Ontario-based municipally-owned producer of green power with 131 megawatts of installed green generation capacity (enough to power 110,000 homes); and Envari – an energy solutions company offering products and services that help reduce energy consumption and costs for municipalities, industrial and commercial clients, and various local distribution companies.

Hydro Ottawa increases renewable energy production and earns LEED Gold certification; making Canada’s Greenest Employer list for 12th Year

Posted on by Morgan

OTTAWA – Today, Hydro Ottawa Holding Inc. celebrates its 12th win as one of Canada’s Greenest Employers. This year’s selection recognizes the company’s end-to-end approach to sustainability: increasing production of clean, renewable energy; helping customers conserve energy and lead energy-efficient lifestyles; building and designing its facilities to meet LEED Gold standards; implementing green technology; and building a culture of sustainability within its own organization.

Climate change, coupled with the push for electrification, is driving innovation and change in the electricity sector. As a trusted voice in the industry, Hydro Ottawa proactively seeks opportunities to help shape policy, regulatory and operational responses to these critical issues and endeavours to play a leading role in helping the city of Ottawa, and its residents, businesses and institutions, reduce their energy footprint, in the transition to net zero.

Given the inextricable link between energy and the environment, Hydro Ottawa is committed to leading the way to a smart energy future by advancing energy conservation, energy efficiency, and renewable energy generation. Hydro Ottawa’s pledge to transition its operations to net zero by 2030 is a first for any municipally-owned utility company in Canada.

Quick Facts

  • In December 2022, Hydro Ottawa (through its subsidiary, Portage Power) acquired two additional hydroelectric generating stations from TransAlta Renewables located on the Mississippi River in the towns of Appleton and Galetta Falls. Together, these facilities generate an average of 12.5 gigawatt hours of clean energy annually. 
  • Portage Power is Ontario’s largest municipally-owned producer of green power, with hydroelectric, solar and landfill gas-to-energy facilities generating 131 megawatts of renewable electricity (enough to power 110,000 homes annually). 
  • In 2022, Hydro Ottawa’s two operations centres and main office (built in 2019) officially received LEED Gold Buildings certification, a globally recognized symbol of sustainability achievement for green buildings. 
  • Solar energy generation at Hydro Ottawa’s new facilities offsets approximately 18 per cent of the energy demand at its East Campus and 100 per cent at its South Campus.
  • Hydro Ottawa consistently diverts more than 90 per cent of its waste from landfill, and works with scrap metal companies to perform metal reclamation of copper wire, steel and aluminum from its small transformers and meters.
  • Approximately 1.6 million litres of water are saved per year thanks to rainwater harvesting and an advanced filtration system at the main office.
  • Now offered in a virtual format, Hydro Ottawa’s education program, in partnership with Electricity Safety and Conservation and Relay Education, builds awareness and a culture of conservation and sustainability among elementary-aged children; the program has educated just over 325,000 local students since its inception.
  • To date, Hydro Ottawa has converted more than 40 per cent of its fleet to flex-fuel, battery and hybrid technology, and lowered energy use at 52 of its 91 substations through the installation of building automation systems to control lighting and heating.
  • Hydro Ottawa is a catalyst member of EnviroCentre and Carbon613, a growing network of organizations that are setting and achieving greenhouse gas reduction targets in Ottawa.
  • Envari, Hydro Ottawa’s energy management subsidiary, continues to upgrade a City of Ottawa wastewater treatment plant by replacing the plant’s three cogeneration engines, and adding a fourth, which will eliminate 1,565 tonnes of CO2 per year and reduce utility costs by $80M over 25 years.

 

Quotes

“Our employees are passionate about leaving an environmental legacy that they can look back on and claim as theirs. They want their work to matter and know that they positively contributed to a clean and renewable energy future for our city and all its residents. I’m proud to say that our employees apply that sustainability mindset to their work every single day. They’re not only helping us reach our goal to be net-zero in our operations by 2030, they are guiding the residents of Ottawa on their journey to be more energy efficient, too.”

– Bryce Conrad, President and Chief Executive Officer

 

Media Contact

Josée Larocque

Manager, Media and Public Affairs

Hydro Ottawa

Tel: 613-738-5499 ext. 2345

[email protected]

After facing its biggest storm ever, Top Employer winner, Hydro Ottawa, remains resilient thanks to a connected workforce

Posted on by Morgan

OTTAWA – For the fifteenth consecutive year, Hydro Ottawa has earned a spot among the National Capital Region’s Top Employers.

When a historic derecho wind storm devastated Ottawa and its electricity system on May 21, 2022, Hydro Ottawa employees came together for days on end to restore power for their customers. From severe damage to property and Ottawa’s urban forest, the impact on the company’s electrical infrastructure made this storm its biggest yet; significantly worse than the 1998 ice storm and the 2018 tornadoes.

The restoration effort was so massive an undertaking that it was the equivalent of doing four years worth of construction work and emergency repairs in 14 days. Through it all, employees from across the organization stepped up to assist. The powerful connection between employees and the community, as well as to each other, has been carefully nurtured over many years within the culture at Hydro Ottawa. It’s that connection to purpose and community that is a key driver of the organization’s success and vision for the future.

As a leader in a smart energy future, the company has committed to being the first municipally-owned utility in Canada to achieve net zero operations by 2030. It’s a moonshot, and employees across the company are taking up the challenge to innovate and plan the way forward. Employees of Hydro Ottawa work in rewarding careers that shape and influence the world around us, specifically in the rapidly evolving fields of electricity, sustainable energy solutions, and renewable energy generation.

Quick facts

  • Hydro Ottawa places an emphasis on the health and wellbeing of its employees through its healthcare benefits, fitness and wellness programs, paid volunteer day, and employee assistance programs. Since the pandemic, the company introduced a fully digital, therapist-led, cognitive behavioural therapy program designed to help employees and their families struggling with mental health challenges.
  • The company supported 11 local charities in 2022, including a donation of $150,000 for the Ottawa Food Bank, and an employee-led campaign that raised more than $166,000 for the United Way of East Ontario.
  • In 2021, Hydro Ottawa launched its 2021-2025 Diversity, Equity and Inclusion Framework and Corporate Plan, the third plan since 2013, with a focus on continuing to increase the diversity of our workforce, providing a safe and inclusive work environment and strengthening partnerships in the community. And in 2022, the company outlined its commitment to gender diversity goals by 2030.
  • On average, Hydro Ottawa invests close to 40 hours per employee annually on training in trades and safe work practices, business skills, management and leadership development. In 2022, the company continued its approach to modernizing its training and development programs, enabling employees to access micro learning anytime and anywhere on any device. A constantly growing eLearning library of courses, videos and ebooks for professional and skill development keeps employees learning, when it works for them. For field employees, new virtual reality training modules are changing the way they learn and practice their trade.
  • Hydro Ottawa supports employees through key stages in their lives, and also invests in their families through programs like mental health support extended to family members and Safety Scholarships for post-secondary education.

 

Quotes

“When an emergency happens, whether it’s the derecho wind storm in May or the winter storm we experienced in December, I know our employees will give their all, and more, to restore power to our customers. They are committed to finding and implementing innovative solutions that will make our systems more resilient to climate change, and spearheading initiatives for a greener, more sustainable electricity future. That dedication to their work and their community is the reason for our continued success.” 

– Bryce Conrad, President and Chief Executive Officer

 

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa Holding Inc.
Tel: 613-738-5499 ext. 2345
[email protected] 

One for Change

Posted on by susan

The future is now. 

As the climate continues to rapidly change, we’re seeing consumers move towards carbon-free lifestyles – which means their investments are too. 

With the world looking to transition to a greener economy, more and more businesses are taking action against climate change. Net-zero commitments are becoming the norm – not only for governments, but for businesses of all sizes and industry as well.

In November 2021, in the lead up to COP26, the City of Ottawa and other local partners across our city joined the United Nations Race to Zero campaign, a global coalition of cities, businesses, and institutions to enact climate action.

Then in August 2022, the Government of Canada announced their net-zero challenge  –  a voluntary initiative open to all businesses in Canada that encourages the development and implementation of credible and effective plans to transition their facilities and operations to net-zero emissions by 2050.

As Tim Fargo, american author, investor and entrepreneur put it, “Good intentions might sound nice, but it’s positive actions that matter.”

Moving from ambition to action is where the real potential lies to earn brand loyalty, appeal to new eco-conscious consumers and increase profitability.  

One for sustainability

For more than a decade, Hydro Ottawa Holding Inc. (Hydro Ottawa) has been on a journey of balancing growth with environmental protection and social responsibility, and a hallmark of their evolution has been a commitment to sustainability and Environmental, Social and Governance (ESG) performance.

Not only do they have an environmental management system and corporate social responsibility program in place, they are also a customer-centric organization that actively connects with stakeholders, supports community initiatives and conducts grass-roots outreach programs aimed at engaging youth and offering energy-efficiency solutions to their customers.

So it made sense when on December 15, 2021, Hydro Ottawa’s Board of Directors announced the acceleration of their transition to net-zero operations by 2030; a first for any municipally-owned utility company in Canada. 

At the time, Hydro Ottawa President and CEO Bryce Conrad said, “You can’t wait for billionaires, governments or anyone else to act. You have to take responsibility for your own operations and impact on the environment.”

Reaching that goal will take every ounce of innovation and ingenuity the utility has to get there. And they’re making progress. “We know this is a big undertaking,” reflects Conrad,“but we also know it’s what’s best for our growing city, and for our customers. And we know that we can do this by joining our collective efforts.”

To ensure they have the scale, financial capacity, and culture of innovation necessary to deliver on this agenda, their strategy includes a continued focus on strategic business growth within  core areas of strength.  Their growth agenda involves four basic components:

  • Electricity distribution: expanding their grid to accommodate new customers and continuing to evaluate opportunities to increase their service territory;
  • Renewable generation: increasing the supply of clean energy for customers and earnings for their shareholder by making smart investments in renewable generation; 
  • Energy solutions: providing innovative and sustainable solutions to help consumers, businesses, public sector agencies, and communities meet their energy objectives; and 
  • Utility services: leveraging their assets and expertise to help other utilities to enhance the value they provide, creating new revenue streams and economies of scale.  
  • In addition to their own net-zero journey, over the coming years and months, the utility will be strengthening their role as a leading partner, a trusted energy provider and an enabler of change. 

One for change 

Preparing for the future, municipalities need innovative solutions to help modernize while also reducing greenhouse gas emissions. From LED street lights to energy-efficient retrofits and self-cooling buildings to EV chargers and electric public transportation, investing in partnerships can provide positive outcomes and the biggest carbon-mitigation return on investment and accelerate inclusive clean energy transitions.

In partnership with Zibi Canada and Kruger Products, Hydro Ottawa completed the construction and commissioning of the district energy plant which will provide zero-carbon heating and cooling to the Zibi community in downtown Ottawa and Gatineau.

They have also entered into an agreement with the Ottawa International Airport Authority to review GHG reduction projects and support the airport’s commitment to achieve net zero operations.

For large scale projects, feasibility studies form the foundation of success – providing insights on the economic, technical, financial, legal and environmental considerations. 

For others, climate action planning starts with setting targets, measuring and reporting greenhouse gas emissions, assessing electric vehicle readiness or building automation systems and lighting solutions.

Fortunately for businesses of all sizes, a range of incentive and financing programs exist to reduce investment barriers to complete deep carbon reductions and become future ready.

Together, Hydro Ottawa and its affiliates are powering as one – building a sustainable, resilient, and vibrant future for the communities where their customers live, work and play.

This article first appeared in the Fall 2022 edition of Capital Magazine.

 

Ontario’s largest municipally-owned producer of green power just got a little greener

Posted on by susan

OTTAWA – Today, Hydro Ottawa Holding Inc. is once again leading the way to a smart energy future. Through its subsidiary Portage Power, it has acquired two additional hydroelectric generating stations from TransAlta Renewables located on the Mississippi River in the Town of Appleton and Galetta Falls.

With a passion for environmental sustainability, Portage Power is the largest municipally-owned producer of green power in the province of Ontario. Including the addition of these two generating stations, the company will now own and operate 18 run-of-the-river hydroelectric generation plants in Ontario, Quebec and New York in addition to the 16 solar installations it has across the city of Ottawa.

The Appleton Generating Station (GS) is located on the Mississippi River, in the town of Appleton, Ontario. The plant was built in 1994 on the site of an old mill and consists of a powerhouse building, intake channel and control dam.

The Galetta (GS) is located near Almonte, Ontario on the Mississippi River where it connects with the Ottawa River. Originally built in 1907, the plant consists of a control dam, intake canal, powerhouse and tailrace channel.

Both new facilities are EcoLogoM certified by the Environmental Choice Program.

Together these facilities generate an average of 12.5 gigawatt hours annually, increasing Portage Power’s total green generation capacity from 128 to 131 megawatts, enough to power approximately 110,000 homes.

Quick Facts

  • Hydro Ottawa owns and operates three primary subsidiaries: Hydro Ottawa Limited, which distributes electricity across the nation’s capital; Portage Power is Ontario’s largest municipally-owned producer of green power, with hydroelectric, solar and landfill gas-to-energy facilities; and Envari Energy Solutions Inc., which is performing two critical projects for the City of Ottawa: the four-year, $57.2 million cogeneration system upgrade at Ottawa’s wastewater collection and treatment plant, and the installation of EV charging infrastructure for the City of Ottawa’s first set of electric buses.
  • Hydroelectric stations provided approximately 23 per cent of Ontario’s electricity generation in 2020. On average this hydroelectric power is the lowest-cost electricity in Ontario and supports Ontario’s clean energy advantage.
  • Hydroelectric facilities have minimal impact on the environment because they produce zero waste, zero carbon emissions, and zero greenhouse gasses. Instead they rely on the natural flow of their water source, and can generate power 24 hours a day, seven days a week, all year long.

Quotes

“Given the inextricable link between energy and the environment, how energy is produced matters. This acquisition aligns us with Canada’s goal of a 100 per cent emissions-free electrical grid by 2035 and takes us one step closer to our net-zero operations goal. Investing in green energy will help us build a brighter and more sustainable future for the communities we serve.”

 – Bryce Conrad, President and Chief Executive Officer, Hydro Ottawa Holding Inc.

 

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa Holding Inc.
Tel: 613-738-5499 ext. 2345
[email protected]

 

 

Hydro Ottawa releases its After the storm report

Posted on by susan

OTTAWA – Today, Hydro Ottawa released its After the storm report, a response to the May 2022 derecho.

The report evaluates the company’s response to the event, costs, challenges, business continuity plans and areas for improvement.

With an expected increase in more frequent and extreme weather events resulting from climate change, Hydro Ottawa is integrating learnings from the derecho and focusing efforts on both the grid and their emergency response plans to ensure scalability across their people, process and technology.

Overall, Hydro Ottawa’s core mandate remains the same: to provide a clean, safe and reliable supply of electricity to approximately 353,000 homes and businesses that rely upon it every day, and to ensure a more sustainable energy future for its community.

Quick Facts

  • On May 21, 2022, Ottawa experienced winds of up to 190 kilometres per hour, extensively damaging Hydro Ottawa’s electrical grid.
  • Unlike previous storms, damage and power outages impacted Hydro Ottawa’s entire service territory.
  • There were a total of 1,000 individual outages on the system (in comparison to 200 after the 2018 tornadoes) and more than 1,500 known or reported tree contacts or interferences.
  • At the peak of the aftermath, 180,000 Hydro Ottawa customers were without power – more than half of the company’s customer base.
  • Total damages in Ontario are estimated at $720 million, making this the sixth costliest weather event in Canadian history in terms of insurance claims.
  • This storm cost Hydro Ottawa an estimated $23.8 million.

 

Quote

“We know that electricity is vital to our economy, public health and safety. Because of their interconnectedness, utilities and municipalities must work together to scale up solutions that can build and maintain our community’s resilience, while being cost-effective for our customers. We are committed to working with our shareholder and community partners to strengthen our collective emergency response.”

– Bryce Conrad, President and Chief Executive Officer

 

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa Holding Inc.
Tel: 613-738-5499 ext. 2345
[email protected]

Hydro Ottawa and ESG – New to the name, not new to the game

Posted on by Morgan

“Show me the money!”

For the longest time, this quote from the film Jerry Maguire pretty much summed up the prevailing philosophy in the financial investment world. Buy low, sell high. Maximize rates of return. Yield a stable dividend. Check these boxes and investors were happy.

But in recent years this model has been changing. With an international consensus around tackling climate change and the heightened influence of social movements, investors are shifting their understanding of what constitutes a “good investment.”

These days, if you open up the business section in most newspapers or tune into the quarterly earnings calls for many companies, you’re as likely to hear about “people” and “purpose” as you are “profits.” That’s because, for many investors, it’s not just about dollars and cents anymore. Investors want more information on how companies are reducing their environmental impacts, addressing social issues and running their businesses more ethically. Out of this push has emerged the concept of environmental, social and governance (ESG) reporting.

But what does “ESG” mean in practice?

What is ESG?

“ESG” refers to environmental, social and governance factors that are considered in investment decision-making. Knowing the strength of a company’s balance sheet is important. But when it comes to ESG, the focus is on non-financial performance indicators.

ESG practices are intended to create accountability and a purpose-driven culture. The notion of ESG is about positively influencing company behaviour and facilitating socially-responsible investing.

Interest in ESG has risen steadily since the term was coined in a 2005 United Nations report. It’s now one of the hottest topics in global financial markets. Financial regulators around the world are in different stages of either proposing or implementing ESG reporting requirements. And it’s not just government authorities who are taking action. Ask some of the biggest money managers in Toronto, New York or London. They’ll say that combating climate change and fostering sustainability have become investment imperatives, because they drive value and make good business sense.

ESG helps tell a story that doesn’t otherwise come across in statements about profits and loss. The image below shows a few of the common areas in which investors are interested in ESG reporting:

Graphic with description of ESG

Disclosing how materials are sourced through sustainable and ethical supply chains, how many Board members are from underrepresented groups, or how a safe and healthy workplace is maintained – these are all examples of ESG reporting in practice.

Hydro Ottawa’s history with ESG

How does Hydro Ottawa fit into this discussion? We’ve had best-in-class environmental, social and governance practices in place for as long as we can remember. But we haven’t talked about these activities under the formal banner of ESG. They’ve happened organically, as part of our long-standing strategic focus on good corporate citizenship and our responsibilities as a community-owned company that delivers an essential service to customers.

For example, we developed our first Environmental Sustainability Strategy back in 2010, way before the idea of “ESG” enjoyed the kind of prominence that it does now. Since then, we’ve steadily reduced our environmental impact, including decreasing paper and water usage, diverting over 90 per cent of non-hazardous waste from landfills, and integrating electric vehicles into our fleet. We’ve also demonstrated our commitment to lowering emissions in our sector by increasing the capacity of our renewable generation fleet by over 500 per cent, making us Ontario’s largest municipally-owned producer of green power.

More recently, Hydro Ottawa received the Sustainable Electricity CompanyTM designation from Electricity Canada, which attests to responsible business practices across a range of sustainability indicators. In addition, 2022 marked the 11th year in which we were named one of Canada’s greenest employers.

While the “E” in “ESG” arguably gets the most attention from investors, our record in addressing the “S” and the “G” is also strong. We have a long history of placing employee safety as our top priority and we’ve received best-in-class certifications for our occupational health and safety systems. Similarly, our efforts to foster a diverse workforce and an inclusive workplace have been recognized by numerous local and national organizations. And our employee charitable fundraising has raised more than $2 million over the past 10 years in the spirit of giving where we live.

Hydro Ottawa also prides itself on maintaining leading governance practices for a company of our size and mandate. We meet or exceed governance standards applicable to much larger corporations, we proactively disclose information like executive compensation, and for many years, approximately 50 percent of our Board positions have been held by women.

Where do we go from here?

Between our own sustainability journey and all the momentum building around ESG, the outlook is favourable for continued leadership by Hydro Ottawa in this space.

We’ve already given strong signals in this regard through our 2021-2025 Strategic Direction. Our corporate strategy is anchored in an ambitious commitment to reach net-zero operations by 2030. This will make us the first municipally-owned utility in Canada to reach this critical milestone. At the same time, we plan to be a catalyst for other organizations to take similar action – whether it’s helping the City of Ottawa to achieve its clean energy and climate change objectives, the Ottawa International Airport to reduce its greenhouse gas emissions and energy consumption, or The Ottawa Hospital’s New Civic Campus to minimize its carbon footprint.

Alongside this cornerstone initiative, our Strategic Direction acknowledges the need to enhance our ESG reporting. Various international accounting and financial reporting bodies have introduced different frameworks for how companies can measure their ESG performance, using a range of metrics. Hydro Ottawa is in the process of evaluating these standards and best practices, and we plan to adopt an approach that will best meet the needs of our stakeholders.

When it comes to ESG, you might say that we’re not new to the game, just new to the name. So we’ll be looking to speak the language of ESG more fluently in the years ahead.

A hallmark of our evolution as a company has been a commitment to sustainability. We’re excited to continue strengthening these efforts through the lens of ESG. Investors and regulators (in their best Jerry Maguire voice, of course) are saying “show me the ESG!” and we don’t intend to disappoint.

Special contribution by Patrick Brown and Robin Kennedy

Hydro Ottawa launches public engagement survey

Posted on by anas

OTTAWA – Today, Hydro Ottawa Holding Inc., launched Enabling Net Zero; a public engagement survey designed to inform its sustainability action plan to become the first municipality-owned utility company to achieve net-zero operations by 2030 in Canada.

Hearing from customers, employees, partners, stakeholders and various interest groups within the wider Ottawa community is vital to supporting the transition to a greener economy and a smart energy future in the National Capital Region.

The public engagement survey starts today and continues until August 25, 2022, and is open to all residents until September 12, 2022 on Hydro Ottawa Holding’s new website.

Hydro Ottawa’s goal is to create an open dialogue of ideas and opinions from across the region so that together, it can build a sustainable, resilient and vibrant future for the community. As energy trends and needs evolve, Hydro Ottawa Holding Inc. and its subsidiaries, Hydro Ottawa Limited, Portage Power, and Envari Energy Solutions, continue to lead the way by advancing energy conservation, energy efficiency and renewable energy generation. This includes leveraging and implementing new technology as well as the pursuit of innovative partnerships.

Hydro Ottawa invites all who are interested in a smart energy future to join the conversation and complete the survey. Information and ideas gathered will help inform our strategic plans for a collective net zero and sustainable future.

Quick Facts

  • The centrepiece of Hydro Ottawa’s 2021-2025 Strategic Direction is a commitment to achieving net-zero operations by 2030, a first for any municipally-owned utility in Canada.
  • Through its renewable energy subsidiary, Portage Power, the company completed the second of two refurbishments of its hydroelectric stations in Québec in May 2021. With this station back online, Portage Power’s 128 MW generating fleet – the largest of any municipally-owned utility in Ontario – had a record year for green energy production.
  • Envari, the company’s energy and utility services business, made significant progress on two critical projects: the four-year, $57.2 million cogeneration system upgrade at Ottawa’s wastewater collection and treatment plant, and the installation of EV charging infrastructure for the City of Ottawa’s first set of electric buses.
  • In partnership with Zibi Canada and Kruger Products, Hydro Ottawa completed the construction and commissioning of the district energy plant which will provide zero-carbon heating and cooling to the Zibi community in downtown Ottawa and Gatineau.

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa Holding Inc.
Tel: 613-738-5499 ext. 2345
[email protected]

Hydro Ottawa releases 2021 Annual Report

Posted on by susan

OTTAWA – Today, Hydro Ottawa Holding Inc. released its 2021 Annual Report, showcasing the company’s strong performance in adapting its operations, maintaining a reliable supply of power, and keeping employees and the community safe amidst the second year of the COVID-19 pandemic. Hydro Ottawa also presented its 2021-2025 Strategic Direction, which highlights the company’s business strategy and financial projections, and informs stakeholders about how the company intends to respond to important trends in the business environment.

Board Chair, Jim Durrell, C.M., ICD.D, and President and Chief Executive Officer, Bryce Conrad, presented the company’s 2021 results as well as the strategic plan during the Annual General Meeting today with Ottawa City Council. They also provided an update on the extensive work performed by the company recently to restore power following the May 21, 2022 derecho storm.

Overall, Hydro Ottawa’s core mandate remains the same: to provide a safe, reliable, affordable, and renewable supply of electricity to approximately 353,000 homes and businesses that rely upon it every day, and to ensure a more sustainable energy future for its community.

Quick Facts

  • Hydro Ottawa’s 2021 consolidated net income was $47.3 million.
  • In accordance with the City Council-approved dividend policy, Hydro Ottawa’s dividend payment to the City will be $23.7 million this year, which will be used by the City to fund municipal programs and services.
  • The centrepiece of Hydro Ottawa’s 2021-2025 Strategic Direction is a commitment to achieving net-zero operations by 2030, a first for any municipally-owned utility in Canada.
  • Hydro Ottawa reached an important milestone in 2021 by achieving  Electricity Canada’s Sustainable Electricity Company™ designation, one of only 12 utility companies in Canada and three in Ontario to secure this recognition.
  • Hydro Ottawa achieved best-in-class reliability performance among industry peers in Ontario by leveraging technology and automation. On average, customers had power 99.987 per cent of the time in 2021.
  • During the second year of the COVID-19 pandemic, Hydro Ottawa continued to support customers by maintaining flexible payment plans, responding to the need for working and learning at home by limiting planned power outages to critical situations only, and distributing more than $1 million in electricity relief funding to customers in need.
  • Hydro Ottawa achieved a 94 per cent overall customer satisfaction score, continuing the recent trend of high customer satisfaction. With more than 60 per cent of customers going paperless, Hydro Ottawa has also maintained the highest e-billing participation rate among Ontario distribution utilities and the second highest in Canada.
  • Through its renewable energy subsidiary, Portage Power, the company completed the second of two refurbishments of its hydroelectric stations in Québec in May 2021. With this station back online, Portage Power’s 128 MW generating fleet – the largest of any municipally-owned utility in Ontario – had a record year for green energy production.
  • Envari, the company’s energy and utility services business, made significant progress on two critical projects: the four-year, $57.2 million cogeneration system upgrade at Ottawa’s wastewater collection and treatment plant, and the installation of EV charging infrastructure for the City of Ottawa’s first set of electric buses.
  • In partnership with Zibi Canada and Kruger Products, Hydro Ottawa completed the construction and commissioning of the district energy plant which will provide zero-carbon heating and cooling to the Zibi community in downtown Ottawa and Gatineau.
  • Hydro Ottawa has entered into an agreement with the Ottawa International Airport Authority to review GHG reduction projects and support the airport’s commitment to achieve net zero operations.
  • Hydro Ottawa’s employee-driven charitable campaign raised more than $135,000 for the United Way of Eastern Ontario. The company also fulfilled its five-year, $1 million pledge in support of The Ottawa Hospital’s Rose Ages Breast Health Centre.

Quotes

“Our employees are at their best when our community needs us most. Whether it’s an uncertain public health landscape or a devastating severe weather event, Hydro Ottawa has demonstrated time and again that we’re up to the task of overcoming incredible challenges. In the midst of disruption in our operating environment and greater complexity in our business, we remain firmly committed to meeting our customers’ strong expectations for safe, reliable, affordable and innovative service.”

– Jim Durrell, C.M., ICD.D, Chair, Board of Directors

 

“Every day I’m reminded of how remarkable a team we have at Hydro Ottawa. The extraordinary skill, dedication and sacrifice that our employees showed in helping our customers get back on their feet after the May 21 storm was just the latest chapter in a long legacy of putting our community first. We’re going to continue placing this talent and teamwork at the service of all our stakeholders, as we power the shift to a sustainable, prosperous and smart energy future.”

– Bryce Conrad, President and Chief Executive Officer

Media contact:

Josée Larocque
Manager, Media and Public Affairs
Hydro Ottawa Holding Inc.
Tel: 613-738-5499 ext. 2345
[email protected]