Hydro Ottawa is committed to keeping Personal Information it collects in accordance with our obligations to meet the terms of applicable privacy laws including the Personal Information Protection and Electronic Documents Act (Canada) (PIPEDA), the Municipal Freedom of Information and Protection of Privacy Act (Ontario) (MFIPPA), and conditions of the Ontario Energy Board issued Electricity Distribution License for Hydro Ottawa Limited (Distribution License).
Personal information is information about an identified or identifiable individual. Personal information may include such information as your name, email address, mailing address, financial information, birth date and other information about you collected electronically, in person or by telephone.
Personal Information does not include the name, title or business address or telephone number of an employee of an organization. Personal information does not include information that has been aggregated such that an individual’s information cannot be identified.
The following are 10 principles that Hydro Ottawa follows for the protection of Personal Information: